This Privacy Policy describes how Remblayage Solterra inc. (collectively, “Remblayage Solterra inc.”, “we”, “us” or “our”) collects, uses and shares your personal information.


Remblayage Solterra inc. aims to protect your identity and the personal information you share with us. This Privacy Policy applies to the personal information provided when completing our online submission form.





1.1 You can browse our website without providing us with any personal information. However, we do collect personal information in the following cases:

  • You complete our submission form;
  • You request to be added to our mailing list or to receive other commercial communications;
  • You participate in one of our contests or promotions, respond to a survey or provide a testimonial.


1.2 When subscribing to our mailing list to receive our newsletter or other promotional communications, we may collect personal information such as your name and email address. We will only contact you if you so desire. You are free to choose, at any time, not to receive our promotional communications by clicking on the “Unsubscribe” button at the bottom of our electronic mailings.


1.3 When you enter a contest, participate in a promotion or respond to one of our surveys, we may collect your name, address, phone number and email address. We use this information to administer your participation in the contest or promotion and, for survey purposes, to understand our customers and improve our product, service and promotional offerings. When you register for one of our contests, promotions or surveys, we may ask for your permission to send you marketing information. To withdraw your consent to these communications, please contact us.





2.1 Unless otherwise specified herein, we undertake not to disclose, rent, sell, transfer or exchange our customer’s personal information to third parties without their prior consent.


2.2 We may need to share your personal information with third parties who provide services on our behalf, such as hosting our website, transmitting emails or other communications on our behalf, conducting contests and promotions, or analyzing the effectiveness of our advertising strategy. These Service Providers are not permitted to use or disclose personal information for any purpose other than to perform services on our behalf or as otherwise required by applicable law.


2.3 We and our Service Providers may be compelled to disclose your personal information pursuant to a search warrant, an investigation or an order made by law or for the violation of any law, or otherwise under applicable law or court order.


2.4 We may share your personal information in connection with a merger or sale in whole or in part, or in connection with a reorganization or acquisition of shares or other change of corporate control, as such information may be considered an asset.





3.1 When you visit our website, we collect information such as the browser you are using, the time spent on our website, your usage patterns, and the domain name of the website from which you linked to our website. We collect this information to help us evaluate and improve your experience on our website.





4.1 Our website uses “cookies”. A cookie is an element of data that our site can send to your browser, which may then be stored on your hard drive so that we can recognize you when you return. We use cookies on pages of our website where you are prompted to log in or that are customizable. If you are registered on our website, these cookies help us identify you and may be necessary to provide you with the services you request. You can always set your browser to notify you when you receive a cookie.


4.2 Our website may also use “pixels”. This technology allows us to track which pages of our website you visit. These “pixels” are used to help us optimize our website for you and future visitors as well to analyze our data to review our web and marketing strategies.





5.1 Access to personal information is only permitted to our employees, subcontractors and authorized Service Providers who require such information for the purposes described in this policy.


5.2 You should be aware that no data transmission over the internet can be considered entirely safe and secure. Therefore, we do not guarantee in any way that personal information will not be lost, misused or altered, and we assume no responsibility for the personal information you transmit to us, nor for the use or misuse of personal information by you or third parties.





6.1 This Privacy Policy may be updated periodically to reflect changes in our privacy practices. It is your responsibility to review our Privacy Policy regularly to ensure that you are aware of our current practices. The revised Privacy Policy will be posted on our website and the date of the last update is indicated at the bottom of the policy.




7.1 If you have any questions about our privacy practices or if you wish to access or correct your personal information, you may contact us by email.


7.2 Your right to access your personal information is subject to applicable legal restrictions. We may take appropriate steps to verify your identity before granting you access to such information. If we need to contact you regarding any event involving your personal information, we may do so by email, telephone or postal address.



(Latest version of this policy: as of November 26, 2020)